Frequently Asked Questions

  • Do you require a fee to book services?

    Yes. A 50% non-refundable booking fee is required to reserve your package. The remaining balance is due at least one week before the start of services.

  • What is your cancellation policy?

    Cancellations made more than 7 days before the start date will not incur any additional fees; the booking fee will not be refunded.

  • Where are you based?

    I offer in-person postpartum and overnight support in the Washington, D.C. area and surrounding regions (Maryland & Northern Virginia). If you're unsure whether you're in my service area, feel free to email me at maya@nestledfamilysupport.com

  • Can I reschedule my support dates?

    Can I reschedule my support dates?
    We understand life happens! You may reschedule once with at least 72 hours’ notice, depending on availability.